Privacy Policy

This Privacy Policy describes how Tree Lion LLC collects, uses, and shares personal information when you use our website, mobile application, or other online services that link to this Privacy Policy.

1. Information We Collect

We collect several types of information, including:

• Information You Provide Directly:
• Contact Information: When register for a service, or contact us, we may collect your name, email address, phone number, mailing address, and other similar contact details.
• Payment Information: If you make a purchase, we may collect payment card details, billing address, and other payment-related information. (Note: we may use third-party payment processors to handle this; their privacy policies will also apply)
• Communications: When you communicate with us (e.g., via email, chat, or phone), we may collect the content of your communications.
• User-Generated Content: If you post comments, reviews, or other content on our Services, we may collect that information.
• Survey and Feedback Information: If you participate in our surveys or provide feedback, we collect your responses.
• Information We Collect Automatically:
• Log Data: Our servers automatically record information when you access or use our Services, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and related data.
• Device Information: We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Location Information: With your consent, we may collect information about your device's location.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior, preferences, and interactions with our Services. This may include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period).
• Information from Third-Party Sources:
• Social Media Platforms: If you connect to our Services through a social media platform, we may receive information from that platform, such as your profile information, depending on your privacy settings with the platform.
• Service Providers: We may collect information from service providers that help us with payment processing, analytics, and other functions.

2. How We Use Your Information

We use your information for various purposes, including:

Providing and Maintaining the Services:

• To operate, maintain, and improve our Services.
• To provide you with the features and functionality of our Services.
• To personalize your experience.

Account Management:

• To provide customer support.

Transactions:

• To process your orders and payments.
• To fulfill your requests.
• To provide you with transaction confirmations and receipts.

Communication:

• To respond to your inquiries, requests, and feedback.
• To send you important notices, such as updates to our terms or policies.

Analytics and Improvement:

• To analyze how you use our Services.
• To monitor and improve the performance and effectiveness of our Services.
• To develop new features and functionality.

Marketing and Advertising:

• To personalize and deliver targeted advertisements (where permitted by law).
• To measure the effectiveness of our advertising campaigns.

Security and Fraud Prevention:

• To protect the security and integrity of our Services.
• To detect, prevent, and address fraud, abuse, and other violations.

Legal Compliance:

• To comply with applicable laws, regulations, and legal processes.
• To enforce our terms of service and other agreements.

Research and Development:

• To conduct research and development to improve our services.

3. We Do Not Share Your Information

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

4. Your Rights and Choices

You have certain rights and choices regarding your personal information, including:

• Access: You may have the right to access the personal information we hold about you and to request a copy of that information.
• Correction: You may have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You may have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You may have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
• Restriction of Processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communications we send you or by contacting us.
• Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.
• Do Not Track: Some browsers offer a "Do Not Track" (DNT) setting. We do not currently respond to DNT signals.
• Manage Cookies: Your browser may allow you to manage your cookie preferences, including blocking or deleting cookies. However, please note that blocking cookies may affect your ability to use certain features of our Services.

To exercise your rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include:

• Encryption of data in transit and at rest.
• Firewalls and other security technologies.
• Access controls and authentication procedures.
• Employee training on data security best practices.

However, please note that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period will vary depending on the type of information and the purpose for which it is collected. Factors we consider in determining retention periods include:

• The length of our relationship with you.
• The necessity of the information to provide our Services.
• Our legal obligations.
• Our legitimate business interests.

7. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate means, such as email. Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Tree Lion LLC

2262 Bristol Rd., Warrington, PA 18976

Email: treelionllc@gmail.com

Phone: +1 (267) 327-4033

Effective Date: 01/01/2025